Gardo support
Having trouble? Email support@evralabs.app; we usually reply within two business days.
Why did photo analysis fail?
Use one item per photo, a plain flat background and good light. If the app cannot recognise the item, it asks you to try again.
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel the subscription.
How do I restore purchases?
Tap Restore purchases on the subscription screen in the app.
How do I download or delete my data?
Settings → Download my data / Delete account. See the Privacy Policy and account deletion pages for details.